Terms & Conditions
Last updated: September 20, 2026 • Applies to all residents, owners, and society administrators.
1. Acceptance of Terms
By accessing or using ResOne (“the Platform”), whether through a web browser, mobile application, or resident kiosk, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use the Platform.
2. Society Accounts & Verification
Access to apartment-specific information, notice boards, visitor logs, and resident rosters is restricted to verified flat owners, approved tenants, management committee members, and authorized security staff. Users are responsible for maintaining the confidentiality of their login credentials.
3. Maintenance Dues & Online Payments
ResOne facilitates electronic payments for maintenance dues, amenity bookings, and emergency fund contributions. All financial transactions are processed securely through certified gateway partners. Digital receipts and invoices generated on the platform constitute valid proof of payment for society ledger audits.
4. Community Code of Conduct
Users agree to use communication features (notice discussions, complaint filings, resident forums) respectfully. Hate speech, defamation, harassment of residents or staff, and posting false security alarms are strictly prohibited and may lead to immediate account suspension by the society administrators.
5. Data Privacy & Gate Security
Visitor entries, vehicle logs, and CCTV references are recorded for the safety of all residents. ResOne does not sell or rent resident personal details to third-party advertisers. Information is kept strictly within your housing society’s administrative domain.
6. Modifications to Terms
ResOne reserves the right to update these terms as features and compliance standards evolve. Continued use of the platform following any notice of changes constitutes your acceptance of the amended terms.
7. Contact Information
For questions regarding these Terms & Conditions or platform support, please contact your Society Management Committee or reach us at support@resone.app.